Frankfurt Kurnit Klein & Selz

Last week, the U.S. Department of Transportation launched an inquiry into the four largest U.S. airlines' reward programs.  The...

The European Commission announced that it, along with EU consumer authorities, sent letters to twenty airlines, raising concerns that...

The National Association of Attorneys General sent a letter to Congressional leadership, asking Congress to pass legislation that would...

Last week, the U.S. Department of Transportation announced that it is proposing a new rule that sets forth specific standards that define...

Online travel agency FlightHub Group entered into a $300,000 settlement with the U.S. Department of Transportation, resolving allegations...

The New York Attorney General's Office announced that it reached a $2.6 million settlement with Fareportal Inc., the operator of online...

Prior to the pandemic, United Airlines gave refunds to passengers when the airline cancelled a passenger's flight or rescheduled the...

Under federal law, airlines and ticket agents are prohibited from engaging in "unfair or deceptive" practices.  Now, the U.S. Department...

The U.S. Department of Transportation issued a second Enforcement Notice regarding airlines' obligations to provide refunds in light of...

The U.S. Department of Transportation issued an enforcement notice telling airlines to give consumers prompt refunds when their flights...

Last week, the U.S. Department of Transportation announced that it is proposing changes to its consumer protection rules.  In a...

If you're promoting your airline on social media, what do you think are some of the most effective marketing techniques?  How about,...