New York Attorney General Eric T. Schneiderman released a list of the top ten types of consumer complaints that his office received in 2017.  For the twelfth year in a row, internet-related complaints topped the list.  

Here's the top ten: 

  1. Internet (including internet services and internet providers, data privacy and security, child safety, and consumer fraud)
  2. Automobile (including buying, leasing, repair, service contracts, and rental)
  3. Consumer-related services (including security systems, restaurant/catering services, and tech repairs)
  4. Landlord/tenant disputes
  5. Utilities
  6. Credit
  7. Retail sales
  8. Home repair/construction
  9. Mail order
  10. Mortgage

Government enforcement often tracks the issues that generate a great number of complaints, so these are some important issues for marketers to keep an eye on in the coming year.