New York Attorney General Eric T. Schneiderman released a list of the top ten types of consumer complaints that his office received in 2017. For the twelfth year in a row, internet-related complaints topped the list.
Here's the top ten:
- Internet (including internet services and internet providers, data privacy and security, child safety, and consumer fraud)
- Automobile (including buying, leasing, repair, service contracts, and rental)
- Consumer-related services (including security systems, restaurant/catering services, and tech repairs)
- Landlord/tenant disputes
- Utilities
- Credit
- Retail sales
- Home repair/construction
- Mail order
- Mortgage
Government enforcement often tracks the issues that generate a great number of complaints, so these are some important issues for marketers to keep an eye on in the coming year.
/Passle/5a0ef6743d9476135040a30c/MediaLibrary/Images/2025-12-30-17-25-03-336-69540aefbd098cc4b3f77c16.jpg)
/Passle/5a0ef6743d9476135040a30c/MediaLibrary/Images/2025-12-29-13-18-13-416-69527f95700e0945548bd003.jpg)
/Passle/5a0ef6743d9476135040a30c/MediaLibrary/Images/2025-12-26-20-14-32-020-694eeca8dc47f8bbee2ae79f.png)
/Passle/5a0ef6743d9476135040a30c/SearchServiceImages/2025-12-24-11-35-11-067-694bcfefc422f0f74b89d3a8.jpg)